Privacy Policy

1. Introduction

Welcome to Jobrella. This Privacy Policy describes how Jobrella Technologies Inc., a Delaware corporation doing business as "Jobrella" ("we," "us," or "our"), collects, uses, shares, and protects personal information obtained through our website, platform, and services (collectively, the "Services").

Jobrella is an AI-powered recruiting and talent-matching platform that connects candidates with employers through intelligent automation, profile optimization, and data-driven insights. Our Services are designed for candidates, employers, and other users seeking to streamline hiring and job placement processes.

This Privacy Policy applies to all users of our Services, including visitors to our website, registered users, candidates, employers, and any other individuals who interact with our platform.

2. Information We Collect

We collect information to provide, improve, and personalize our Services. The types of information we collect include:

2.1 Personal Information You Provide

When you create an account, use our Services, or communicate with us, you may provide:

• Account Information: Name, email address, username, password, and profile details.
• Professional Information: Resumes, CVs, cover letters, work history, education, skills, certifications, awards, and portfolio content.
• Contact Information: Phone number, mailing address, and LinkedIn or GitHub profile URLs.
• Payment Information: Billing details processed securely through third-party payment processors (we do not store full credit card numbers).
• Communications: Messages, feedback, and support requests sent to us.
• Demographic Information: Optional diversity and employment eligibility data (ethnicity, veteran status, etc.) for compliance and analytics purposes.

2.2 Automatically Collected Information

When you access our Services, we automatically collect certain technical and usage data, including:

• Device & Browser Information: IP address, device type, operating system, browser type and version.
• Usage Data: Pages visited, features used, time spent on the platform, click patterns, and interaction data.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize you, remember preferences, and analyze usage patterns. See Section 5 for more details.
• Log Data: Server logs that record access times, errors, and technical diagnostics.

2.3 Information from Third-Party Sources

We may receive information from third-party services you connect to your account, including:

• Social Authentication: Profile data from Google, GitHub, or LinkedIn when you sign in using social login.
• Public Sources: Publicly available professional information from LinkedIn, GitHub repositories, or other professional networks (with your consent).
• Partners: Data from service providers or partners who help us deliver and improve our Services.

2.4 AI Training Data

To improve our AI-powered features, we may use uploaded content (such as resumes and job descriptions) to train and enhance our algorithms. This data is used only in anonymized and aggregated form and cannot be traced back to individual users.

3. How We Use Your Information

We use the information we collect for the following purposes:

4. Data Sharing & Disclosure

However, we may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party vendors who assist us in operating our Services, including:

• Hosting & Infrastructure: Cloud storage and server providers.
• Payment Processing: Stripe and other payment gateways to process subscriptions and transactions.
• Analytics & Monitoring: Tools like Google Analytics to understand platform usage.
• Communication Services: Email delivery, SMS notifications, and customer support platforms.

These service providers are bound by confidentiality agreements and are permitted to use your data only to perform services on our behalf.

4.2 Employers & Talent Matching

If you are a candidate, your profile and resume may be shared with employers as part of our talent-matching services. You control the visibility of your profile through your account settings.

4.3 Legal Obligations

We may disclose your information if required by law, court order, or government request, or to:

• Protect the rights, property, or safety of Jobrella, our users, or the public.
• Enforce our Terms and Conditions and other agreements.
• Investigate and prevent fraud, security issues, or illegal activity.

4.4 Business Transfers

If Jobrella is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your data.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather analytics. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly (e.g., authentication, security).
• Performance Cookies: Help us understand how users interact with our Services and identify areas for improvement.
• Functional Cookies: Remember your preferences and settings for a personalized experience.
• Analytics Cookies: Collect aggregated data on site usage through tools like Google Analytics.

5.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect your ability to use certain features of our Services.

For more information on managing cookies, visit your browser's help section or consult resources like AllAboutCookies.org.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Active Accounts

As long as your account is active, we will retain your profile data, usage history, and related information to provide continuous access to our Services.

6.2 Account Deletion

You may request deletion of your account at any time by contacting us at support@jobrella.ai or using the account deletion feature in your settings. Upon deletion:

• Your profile and personal data will be permanently removed from our active systems within 30 days.
• Some information may be retained in backup systems for a limited time for security and legal compliance purposes.
• Anonymized and aggregated data used for analytics and AI training may be retained indefinitely.

6.3 Legal Retention

We may retain certain information to comply with legal obligations, resolve disputes, enforce agreements, or prevent fraud and abuse.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect and facilitate the exercise of these rights.

7.1 Access & Correction

You have the right to access and update your personal information at any time through your account settings. If you need assistance, contact us at support@jobrella.ai.

7.2 Deletion

You may request deletion of your account and personal data. We will comply with your request within 30 days, subject to legal retention requirements.

7.3 Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format. Contact us to request a data export.

7.4 Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in our emails or by adjusting your notification preferences in your account settings.

7.5 Do Not Sell My Information (CCPA)

We do not sell personal information. If you are a California resident, you have the right to request disclosure of data practices and opt out of any future sales (which we do not engage in).

7.6 How to Exercise Your Rights

To exercise any of these rights, contact us at support@jobrella.ai with your request. We will verify your identity and respond within 30 days. There is no fee for reasonable requests.

8. Children's Privacy

Jobrella is intended for users aged 16 years and older. We do not knowingly collect personal information from children under 16 without parental consent.

If we become aware that we have collected personal information from a child under 16 without proper consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected such information, please contact us immediately at support@jobrella.ai.

9. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

9.1 Security Measures

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Access Controls: Access to personal data is restricted to authorized employees and service providers who need it to perform their duties.
• Monitoring & Auditing: We continuously monitor our systems for security threats and conduct regular audits.
• Secure Infrastructure: Our platform is hosted on secure cloud infrastructure with robust physical and technical safeguards.

9.2 Your Responsibility

While we implement strong security measures, you also play a role in protecting your account:

• Use a strong, unique password and do not share it with others.
• Enable two-factor authentication if available.
• Log out of your account when using shared or public devices.
• Report any suspicious activity or security concerns immediately.

10. International Data Transfers

Jobrella operates primarily in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These jurisdictions may have different data protection laws than your country of residence. By using our Services, you consent to the transfer of your information to the U.S. and other jurisdictions as necessary to provide our Services.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:

• Using standard contractual clauses approved by regulatory authorities.
• Ensuring service providers adhere to data protection standards.
• Implementing technical and organizational measures to protect data during transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on our website with a revised "Effective Date."
• Sending an email notification to your registered email address.
• Displaying a prominent notice on the platform.

Your continued use of our Services after the updated Privacy Policy becomes effective constitutes your acceptance of the changes. If you do not agree with the updated policy, you should discontinue use of our Services and close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: